Page 41 - Vol 33 Issue 34 2021
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         Bus and marine and industrial engines with   After several years of collaboration,
         Volvo Penta. It is also the official dealer of   Sandvik has now entrusted SMT Africa with
         Sennebogen Green Line, Dressta tracked   additional distribution of surface drills,
         dozers,  SDLG  which  is  part  of  the  Volvo   spare parts and drilling tools across the
         Group, Sandvik, Dongfeng, Marcopolo and   West Africa territory.
         Volare.                         Mr Haglund commented: “SMT’s invest-
           In 2015, to expand its international   ments are focused now in developing our
         reach, SMT acquired the Kuiken Group,   organisations,  in  competence  develop-
         a Netherlands dealership dating back to   ment, service and maintenance, contracts,
         1946 when the cooperation started with   spare parts sales and availability in Africa.
         Volvo CE (Bolinder Munktell at the time).  “That’s the name of the game in Africa:
           As  a  family-owned  business, Kuiken   to  sell  the  machine  and  look  after  the
         had a long track record in distributing   client and ensure the machine is working.
         and maintaining construction equipment.   We always work closely with partners and
         VCM,  the  brand  name  for  the  Volvo  CE   clients.” In 2021, SMT Africa also opened
         dealership in Belgium and Luxembourg,   a new branch in Yaoundé, Cameroon’s
         became  part  of  Kuiken  Group  in  1992.   capital city.
         It was already active in these countries
         since 1984 and added the Sennebogen   Striving for
         dealership in 1993. In 2017, SMT acquired
         the  Volvo  CE  dealership  in  Great  Britain.   excellence
         Privately owned since it was established in
         1962, it was partially controlled by Volvo CE   While  logistics  and  distribution  can  be  a
         in 1989 and became 100% Volvo-owned in   challenge in Africa, “we strive to maintain
         1995.                          the best standards possible for our clients,”
                                        asserted Mr Haglund. “Due to Covid-19,
         One-stop solution              container shipping costs from China have
                                        tripled,  and  it  is  now  up  to  five  months
         hub                            delivery time into the DRC as an example.
                                        It appears there is a crisis in the transport
         “We  create  added  value  for  customers,   sector, and that can be an issue for us.” He
         suppliers  and  employees,  by  offering   said: “We differentiate ourselves from the
         excellent integrated solutions,” continued   competition  as  we  are  flexible,  willing  to
         Mr Haglund.  “Each  is tailored  to  every   listen to customers and understand their
         environment and country we are active   needs, a foremost after-sales service and
         in, and always seek to exceed customers’   the solutions we put in place.
         expectations.” He added: “We have gone   “We  understand  it’s  not  a  one  size
         from a dealership in one country in Africa   fits  all  approach.  We  represent  Volvo
         to a workforce of over 1,600 people across   premium brands and have a complete
         29  countries  in  19  subsidiaries  in  a  15-  range  of  construction  and  mining
         year  period.  We  have  maintained  pretty   equipment,  their  trucks,  transportation
         awesome growth that has been both   and  the  complementary  brands.  “It  is  a
         organic and through acquisitions.  key strength of ours to have a complete
           “We  have  brands  and  products  that   product portfolio and be competitive in
         cater  to  the  budgets  and  needs  of   different segments of the market. We also
         clients in Africa and Europe, so we have   have stock availability for fast delivery.”
         coverage across the market and under   In terms of establishing client relations,
         one umbrella. We look like Volvo and   SMT  is  a  company  with  people  on  the
         feel like Volvo, and have other partners   ground in various countries to affect their
         complementing  this  offering,  so  that  we   crucial policy. He concluded: “Our values –
         can be a one-stop shop for our customers.”   ‘caring, daring and sharing’ – encompasses
         One of the significant milestones of recent   all  our  business  interests.  We  pursue
         times is SMT extending its partnership   innovation, strive for excellence, celebrate
         with Sandvik across West Africa. SMT was   success and embrace diversity. This is the
         initially  an  official  distributor  for  Sandvik   very essence of SMT and paints a complete
         in Algeria since 2016 for underground and   picture of what we stand for in each and
         surface  drilling  machines,  crushing  and   every nation we operate in.”
         screening equipment, and all tools and
         parts associated with these products.



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